Trouble Shooting Guide will guide you in making connections
to our products and help you with minor problems you may
be experiencing with our products. The guide does not provide
down-to-component level trouble shooting except for the
4-20 mA. output. For specific model
troubleshooting, make a selection under WIRING DIAGRAMS
/ TROUBLE SHOOTING box. Wiring diagrams are provided with
how to RESET the meters, Download Data Log, Using a MODEM,
common problems are associated with lightning damage or
surges. Lightning may damage the 4-20 mA output or cause
a lockup (crash) of the operating software. The 4-20 mA
components are plug-in for easy repair. Lockups of unit
may require Resetting the Meter.
to connect to external serial printer)
Diagrams - Trouble Shooting Guide
Repairs have a minimal charge of $250.00
plus return shipping charges. If your system is in need of repair,
please pack the system carefully (DO NOT pack upside down or
on its side) with sensor if possible and include your name,
company, return ship-to address, phone number and a brief description
of problem. A purchase order number should be included.
Payment is by Credit Card or COD only.
If the minimal charge of $250.00 is exceeded,
we will call first before making repairs. Most repairs are completed
within 24 hours of receiving the unit.
Note: please clean the unit of dirt, spider webs,
dead insects etc. before packing. If the unit needs cleaning in order
to proceed with the repair, there will be an additional $50.00 charge
applied to repair.
Warranty repairs will be made at the discretion
of Control Electronics, Inc. A 12 month warranty period from ship date
You must ship the unit pre-paid to:
Repair Dept., Control Electronics, Inc., 148 Brandamore Rd.,
Brandamore, PA 19316